Managed Network Services
Your network, kept current, backed up, and adjusted as you grow.
Free and no-obligation, over a video call
- Service
- Managed Networks
- Platform
- Network, cameras & doors
What we do
After the install, we keep your network, cameras, and doors monitored, updated, and backed up — and we make the changes when your business changes. That goes for systems we built and for systems someone else installed.
- Firmware updates on a planned schedule
- Configuration backups before and after changes
- Existing systems welcome
What's included
Monitoring & alerts
- Device status for gateways, switches, access points, cameras, and readers
- Alerts for offline devices and other events we agree on
- Recorder and storage status on camera systems
Updates & backups
- Device firmware, applied on a planned schedule
- Update timing planned around your hours, not the middle of a shift
- Configuration backups kept current, before and after changes
Troubleshooting & changes
- Remote diagnosis of network, Wi-Fi, camera, and door issues
- Adds and changes: new users, cameras, doors, and access points
- Plain answers on whether a problem is inside the building or with the internet provider
Where it usually starts
- Nobody is looking after the network
- A system someone else installed
- Firmware and backups that are out of date
How we deliver it
Assess
We walk the site, look at what's already installed, and ask how the space is actually used.
Design
A proposal with scope, hardware, and schedule — no surprises later.
Install
Clean cable runs, properly mounted hardware, and a rack or closet you'd be happy to open.
Configure
Set up and tested on site, plus documentation of how it's set up.
Manage
One team that already knows your system when you need help.
Questions we hear
What do the support plans include?
There are three levels: Essential, Managed, and Enterprise. Each one is scoped to your site, and what it includes is written into your proposal before you sign.
Can you manage a system someone else installed?
Yes. We start with an assessment.
Work on this site
Managed Network Services
A kind of work, not a past project. The same service as its card on this site.
Ask about this service
Tell us what you need. The service is already chosen; add anything else you want us to know.
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