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Reputation

Every customer asked for a review, and every comment answered.

Free and no-obligation, over a video call

Service
Reputation
Platform
Google and Facebook

What we do

We set up automatic review requests, so every customer is asked for a Google review after a visit, and automatic replies to every review you get, to the comments on your Facebook posts and reels, and to the messages sent to your page.

  • Automatic review requests by text or email
  • An automatic reply to every Google review
  • Automatic replies on Facebook

What's included

Review requests

  • A text or email after each visit, with a link straight to your Google review page
  • The same request for every customer
  • Wording that sounds like your business

Replies

  • An automatic reply to every new Google review
  • Automatic replies to comments on your Facebook posts and reels
  • Automatic replies to messages sent to your page

Setup

  • Your Google Business Profile and Facebook page connected and checked
  • A notice to you when a new review comes in

Where it usually starts

  • Happy customers who never get asked for a review
  • Reviews sitting without a reply
  • Facebook messages that wait for an answer

How we deliver it

  1. Discover

    We learn what your business does, who you want to reach and what the work has to achieve.

  2. Design

    You see the plan and how it will look before anything is built.

  3. Build

    We build it and test it on real phones and computers.

  4. Launch

    It goes live when you're happy with it, and we check that everything works.

  5. Support

    One team that already knows your work when you need a change or have a question.

Questions we hear

Do you guarantee more reviews or a higher rating?

No. We make sure every customer is asked and every review gets a reply. What customers write is up to them.

Can you remove a bad review?

No. The platform decides what comes down. We can report a review that looks fake or abusive, and we reply to honest ones.

Do you only ask happy customers?

No. Every customer gets the same request, so that is how we set it up.

Do I need a Google Business Profile first?

Yes. If you don't have one, we set it up with you.

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